VNOC – Video Network Operations Center
The Atlantis Partners VNOC provides a suite of video communication options and support offerings, available in a variety of custom packages, to clients both regional and nationwide. We service and support telepresence and video communications systems, building scalable solutions to target your specific needs.
Service Plan Options
- Standard level service support ensures each device receives scheduling/ reservation support, conference management, fault management, passive monitoring and reporting.
- Concierge level service provides email scheduling/reservation support, conference meet/greet and framing, advanced incident/fault management, including site sweeps and both proactive and passive monitoring.
Proactive Video Infrastructure Monitoring
- Concierge level infrastructure support on all devices including MCUs, Gatekeepers, Boarder Controllers, TMS, CMA and DMA involved with the videoconference.
- Proactive monitoring of the video infrastructure, whether or not devices are actively engaged in a current video meeting.
VMR (Virtual Meeting Room)
- Virtual Meeting Room (VMR) solutions provide user-dedicated or on-demand approach including unlimited usage with no hardware/software requirements.
- Cloud-based videoconferencing service features rapid deployment with service provider reliability and unlimited scaling
Cloud Video Services
- Content streaming – authorizing and scheduling
- Digital signage content delivery platform
- Cloud TV and video streaming services