VNOC – Video Network Operations Center

The Atlantis Partners VNOC provides a suite of video communication options and support offerings, available in a variety of custom packages, to clients both regional and nationwide. We service and support telepresence and video communications systems, building scalable solutions to target your specific needs.
VNOC - Video Network Operations Center

Service Plan Options

  • Standard level service support ensures each device receives scheduling/ reservation support, conference management, fault management, passive monitoring and reporting.
  • Concierge level service provides email scheduling/reservation support, conference meet/greet and framing, advanced incident/fault management, including site sweeps and both proactive and passive monitoring.

Proactive Video Infrastructure Monitoring

  • Concierge level infrastructure support on all devices including MCUs, Gatekeepers, Boarder Controllers, TMS, CMA and DMA involved with the videoconference.
  • Proactive monitoring of the video infrastructure, whether or not devices are actively engaged in a current video meeting.

VMR (Virtual Meeting Room)

  • Virtual Meeting Room (VMR) solutions provide user-dedicated or on-demand approach including unlimited usage with no hardware/software requirements.
  • Cloud-based videoconferencing service features rapid deployment with service provider reliability and unlimited scaling

Cloud Video Services

  • Content streaming – authorizing and scheduling
  • Digital signage content delivery platform
  • Cloud TV and video streaming services